EFFECTIVE DATE: April 25, 2019
We respect your privacy and are committed to protecting personal information you may provide us through our website(s).
This privacy policy explains what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties.
We urge you to read this privacy policy so that you understand our commitment to you and your privacy, and how you can contribute to that commitment.
Information Collection
Information You Provide
We collect information from you in a number of ways including when you use our site, create an online account, request information, sign up for newsletters or our email list, post a review, make a purchase, participate in a survey or promotion, or otherwise contact or interact with us. The information we collect may include your name, address, email address, telephone number, birthday, gender, chat transcripts, purchase information and other information you provide to us via this website. We use the information to improve our service to you, provide you with updates, or to respond to your requests.
Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our website.
Information Automatically Collected
We gather and store certain information about your visit automatically. We typically collect and store details about your visit such as your IP address, browser type, browser language, the pages you visit, the date and time you access our website, if you linked to our website from another website, and the address of that website. If you access our Site from your mobile device, we may collect geolocation data, unique user ID, cell phone model, operating system and carrier. Gathering your information helps us ensure our website and other services work correctly and support our customer analytic efforts.
We may also collect information about your use of our website through cookies and similar technology. A “cookie” is a small file we transfer to your computer, so we can keep track of your interests and/or preferences and recognize you as a return visitor. For example, we may use these technologies to collect information about ways visitors use our websites, to support the features and functionality of our websites, and to personalize your experience when you use our website.
If you don’t want us to use cookies when you use our website, you will need to change your internet browser settings so that your browser does not accept them. For more information about cookies, visit the help page for your web browser or see http://www.allaboutcookies.org. Please note that if you disable your web browser’s cookies and other technologies, certain features of our website and services will be disabled and you will limit the functionality we can provide when you visit our site.
By visiting our website or using any of our services, you consent to our collection, use, disclosure, transfer and storage of information relating to you as set forth in this policy.
Third Party Links
We also may use third party advertisements placed by ad networks to support our site. Some of these advertisers and ad networks may use place a cookie or similar technology on your computer or mobile device in order to provide you relevant advertisements based on your online behavior. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Information Collected from Other Sources
We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. This information may include name, demographic information, interests, email address, unique device identifiers, and publicly-observed data, such as from online activity, social media, and shopping behavior. We may combine this information with the information we collect from you to help us tailor our communications to you and to improve our services and products.
Information Use
In addition to the uses described above, we use your personal information to personalize our offerings to you, improve the usage and functionality of our site, and process payments. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. To do this, we combine personal and non-personal information, collected online and offline, including information from third party sources.
If we send you an email advertisement, it will include instructions on how to opt out of receiving such emails in the future. If you are a customer and you elect to opt out of receiving email advertisements, you may still receive emails about your account relationships.
Information Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make sure a request, please contact us at the email or mailing address shown at the end of this policy.
Collection of Information from Children
We recognize the importance of protecting the privacy and safety of children, our website and services are directed towards a general audience and are not directed towards children. We do not knowingly collect information about children under the age of 13 or minors otherwise defined in local law or regulation without verifiable parental consent. If we learn that someone under 13 has provided personal information through one of our websites, we will use reasonable efforts to remove that information from our databases.
Our Commitment to Data Security
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
If You Have Questions
If there are any questions regarding this privacy policy, you may contact us using the information below.
Mailing Address: 1423 Red Ventures Drive Fort Mill, SC 29707
Email: privacy@redventures.com
Revisions to This Statement
We may review and update this privacy policy periodically without any prior notice. We will post a notice to our website to inform you of any material changes to our privacy policy and indicate when it was most recently updated. Policy changes will apply only to information collected after the date of the change.
Questions about your service?
If you have a question about your existing utility or service, please contact your energy company directly.
