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Home | Customer Service | Frequently Asked QuestionsFrequently Asked Questions
 Michigan
Electricity
DTE Market- Who is eligible for service?
- I am a current customer. How do I contact Customer Service?
- Will I receive one bill or two?
- Is there a monthly service fee?
Georgia
Natural Gas
AGL Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
- I am a new resident. Can I enroll online?
Maryland
Electricity
BGE Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- Is there a monthly service fee?
- Is there a fee for switching service to Commerce Energy?
Natural Gas
BGE Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- Is there a monthly service fee?
- Is there a fee for switching service to Commerce Energy?
New Jersey
Electricity
PSE&G Market- Who is eligible for service?
- I am a current customer. How do I contact Customer Service?
- Do I receive one bill or two?
- What is the monthly service fee?
New York
Natural Gas
KeySpan Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- Will there be charges for transportation and distribution?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
Ohio
Natural Gas
COH Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- Is there a monthly service fee?
- Is there a fee for switching service to Commerce Energy?
DEO Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- Is there a monthly service fee?
- Is there a fee for switching service to Commerce Energy?
Pennsylvania
Electricity
PECO Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
Natural Gas
PECO Market- Who is eligible for service?
- How do I enroll?
- Will I receive one bill or two?
- What is the monthly service fee?
- Is there a fee for switching service to Commerce Energy?
Michigan
Electricity
DTE Market
1. Who is eligible for service?
Commerce Energy is currently not accepting new customers in the DTE Energy (DTE) service area.
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2. I am a current customer. How do I contact Customer Service?
If you have questions, call: 877-226-5368
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3. Will I receive one bill or two?
Current customers receive one bill, generated by the utility.
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4. Is there a monthly service fee?
No, there is no monthly fee.
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Georgia
Natural Gas
AGL Market
1. Who is eligible for service?
If you are in the Atlanta Gas Light Company (AGL) service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5389
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3. Will I receive one bill or two?
You will receive one bill. It will come from Commerce Energy.
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4. What is the monthly service fee?
The monthly fee is $4.95 for variable-rate accounts and $9.95 for fixed-rate accounts.
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5. Is there a fee for switching service to Commerce Energy?
No, unless you have switched to two different marketers in the past 12 months. In that case, there will be a Meter Re-read fee of $8.52.
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6. I am a new resident. Can I enroll online?
If you have just moved in, we'll need to enroll you over the phone. Please call us at 877-226-5389.
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Maryland
Electricity
BGE Market
1. Who is eligible for service?
If you are in the Baltimore Gas & Electric (BGE) service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
For electricity, either click here to go to your state page, or enroll over the telephone by calling: 877-226-7439.
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3. Will I receive one bill or two?
You will receive one bill, generated by the utility.
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4. Is there a monthly service fee?
No, there is no monthly service fee.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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Natural Gas
BGE Market
1. Who is eligible for service?
If you are in the Baltimore Gas & Electric (BGE) service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-7439.
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3. Will I receive one bill or two?
You will receive one bill, generated by the utility.
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4. Is there a monthly service fee?
No, there is no monthly service fee.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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New Jersey
Electricity
PSE&G Market
1. Who is eligible for service?
Commerce Energy is currently not accepting new customers in the Public Service Enterprise Group (PS&G) service area.
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2. I am a current customer. How do I contact Customer Service?
If you have questions, call: 877-226-5368
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3. Do I receive one bill or two?
Current customers receive one bill, generated by the utility.
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4. What is the monthly service fee?
The monthly service fee is $4.95.
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New York
Natural Gas
KeySpan Market
1. Who is eligible for service?
If you are in the KeySpan Energy service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5425
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3. Will I receive one bill or two?
You will receive one bill, generated by the utility.
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4. Will there be charges for transportation and distribution?
Yes, you will be billed for these charges regardless of whether you are a customer of Commerce Energy, another company or the utility.
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5. What is the monthly service fee?
The monthly service fee is $2.78.
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6. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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Ohio
Natural Gas
COH Market
1. Who is eligible for service?
If you are in the Columbus Gas of Ohio (COH) service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll through www.commerceenergy.com or over the telephone by calling: 1-888-4GASTODAY (1-888-442-7863)
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3. Will I receive one bill or two?
You will receive one bill, generated by the utility.
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4. Is there a monthly service fee?
No, there is no monthly service fee.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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DEO Market
1. Who is eligible for service?
If you are in the Dominion East Ohio (DEO) service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll through www.commerceenergy.com or over the telephone by calling: 1-888-4GASTODAY (1-888-442-7863)
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3. Will I receive one bill or two?
You will receive one bill, generated by the utility.
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4. Is there a monthly service fee?
No, there is no monthly service fee.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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Pennsylvania
Electricity
PECO Market
1. Who is eligible for service?
If you are in the PECO service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5392
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3. Will I receive one bill or two?
You will receive one bill, generated by the utility.
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4. What is the monthly service fee?
The monthly service fee is $4.95.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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Natural Gas
PECO Market
1. Who is eligible for service?
If you are in the PECO service area, you are eligible for Commerce Energy’s services.
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2. How do I enroll?
Enroll over the telephone by calling: 877-226-5392
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3. Will I receive one bill or two?
You will receive one bill, generated by the utility.
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4. What is the monthly service fee?
The monthly service fee is $4.95.
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5. Is there a fee for switching service to Commerce Energy?
No, there is no fee.
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